Frequently Asked Questions

    •  What is TurnSignal...?
    •  What About the Other TurnSignal Indicators...
    •  Why do I need NinjaTrader, eSignal or TradeStation...
    •  What if I Don't Have NinjaTrader, eSignal or TradeStation...
    •  How can I get NinjaTrader...
    •  How can I get eSignal...
    •  How can I get TradeStation...
    •  Why Should I Use TurnSignal...
    •  How Does TurnSignal Help me Decide When to Enter and Exit the Market...
    •  Are There Bad Trading Days For TurnSignal...
    •  Does TurnSignal Work in All Markets...
    •  Where Can I Learn More About How To Use TurnSignal...
    •  Ok! I'm ready. How can I get Started with TurnSignal...
    •  My Trial is About to Expire, How do I continue to use TurnSignal...
    •  Is There Technical Support Available at TurnSignal...
 


Q: What is TurnSignal?

A:
TurnSignal is the flagship product from the company with the same name. TurnSignal is one of eight indicators in our package of trading tools. The TurnSignal indicator, which overlays your NinjaTrader, eSignal or TradeStation chart, changes and holds the color of the price bars green and red to indicate changes in market direction.

       Open   the Chart from our home page to see this in action.

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Q: What About the Other TurnSignal Indicators?

A:
All of the TurnSignal Indicators overlay your NinjaTrader, eSignal or TradeStation chart. They include "Pivot Lines" and "Pivot Median", "Fast", "Medium", and "Slow" Lines, "Oscillator" and "Market Activity."

Please see the Descriptions page to read a more detailed explanation of The TurnSignal Indicators.

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Q: Why do I need NinjaTrader, eSignal or TradeStation ?

A:
The TurnSignal Indicators use either NinjaTrader, eSignal or TradeStation to provide REALTIME market data feed and a charting capability. Without one of these platforms there is no place for our download to go and nothing will happen on your computer screen.

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Q: What if I Don't Have NinjaTrader, eSignal or TradeStation ?

A:
Without one of these platforms there is no place for our download to go and nothing will happen on your computer screen. You must have NinjaTrader, eSignal "Premier" service or the TradeStation platform installed and running on your computer for any TurnSignal Indicator to work!

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Q: How can I get NinjaTrader?

A:
To register for and download NinjaTrader, please go HERE

Please Note:
Eligible new TurnSignal clients can enjoy NinjaTrader FREE for advanced charting, market analytics, system development and trade simulation.  NinjaTrader can currently be used with a wide variety of Brokerage/Market data connectivity providers.  Only when you decide to place live trades, will you subscribe to NinjaTrader and all of it's features.

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Q: How can I get eSignal?

A:
To register for the eSignal "Premier" service, please contact eSignal's
                 Mr. Scott Wilks    toll-free at 1-800-322-1819     or, better still      eMail him directly .

Please Note:
eSignal offers eligible new TurnSignal clients a corresponding 30-Day No-Charge* trial of their "Premier" service.
(to receive this valuable offer, please contact Mr. Wilks and mention you are a new TurnSignal client)

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Q: How can I get TradeStation?

A:
You may subscribe to the TradeStation trading platform or open a brokerage account.

As a new TurnSignal client, who is not currently a TradeStation customer, you may qualify for a 30-Day low cost non-brokerage account trial. To receive this valuable (US$250 retail value) offer, you must request a Referral Code from TurnSignal.  Fill out and Submit your request by clicking HERE.

If you are familiar with TradeStation and are ready to open a Brokerage Account, click HERE.

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Q: Why Should I Use TurnSignal?

A:
The answer is very simple: TurnSignal Works!

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Q: How Does TurnSignal Help me Decide When to Enter and Exit the Market?

A:
TurnSignal uses a complex algorithm to determine when the market direction is changing. While the market maintains a direction, TurnSignal holds the price bars on your chart to one color (green for up, red for down). When TurnSignal detects a turn in the market, you will hear an audio alert and the bars on the chart will change color.
      ( Open our Home page chart to see this in action.)

These color changes very often make excellent places to look for entry points because they occur very close to the tops and bottoms of recent market movements. Then the other TurnSignal Indicators can be used to help qualify your entries and identify your exits. TurnSignal will keep you in each trade for as long as the momentum continues in the same direction. Exits can be made at pre-selected profit targets or you can exit or reverse at the next turn. This, again, is how TurnSignal is designed to fit your personal trading style. TurnSignal  let's you see what is going on in the market "right now", so you can simplify your trading decisions.

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Q: Are There Bad Trading Days For TurnSignal?

A:
TurnSignal and The TurnSignal Indicators are merely a set of tools that help you to visualize the market's activity and direction. Markets have good trading days and bad.

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Q: Does TurnSignal Work in All Markets?

A:
Yes. The TurnSignal Indicators work in all markets and in all time frames, provided there is sufficient market trading activity to provide you with a usable chart.
      (Please visit our    Futures ,    Forex ,    Stocks ,   or    Commodities    pages to see examples.)

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Q: Where Can I Learn More About How To Use TurnSignal?

A:
You can watch our Video Tutorials to see how to install TurnSignal, how to customize your NinjaTrader, eSignal or TradeStation charts, or learn how to use each of The TurnSignal Indicators.

You can read a detailed description of each of The TurnSignal Indicators on our Descriptions page, or see how The TurnSignal Indicators function in selected markets at our    Futures ,    Forex ,     Stocks ,   or    Commodities pages.

Finally, we offer live tutorials several mornings each week. Plus we can schedule sessions at specific times. For details please Go Here .

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Q: Ok! I'm ready. How can I get Started with TurnSignal?

A:
If you are a  current NinjaTrader user,  simply go to our 30-Day Free Trial*page and follow the simple instructions to download, register, and install the TurnSignal for NinjaTrader package.

If you are a  current eSignal user,  simply go to our 30-Day Free Trial*page and follow the simple instructions to download, register, and install the TurnSignal for eSignal package.

If you are a  current TradeStation user,  simply go to our 30-Day Free Trial* page and follow the simple instructions to download, register, and install the TurnSignal for TradeStation package.

Otherwise, you must first open a NinjaTrader, eSignal or TradeStation account.

For a NinjaTrader account contact NinjaTrader HERE

For an eSignal account contact eSignal's:  Mr. Scott Wilks   toll-free at 1-800-322-1819  or, better still, eMail him.
(Don't forget to mention TurnSignal to receive eSignal's corresponding 30-Day No-Charge* trial.)

For a TradeStation account request a Referral Code HERE.

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Q: My 30-Day Free Trial is About to Expire, How do I continue to use TurnSignal?

A:
You must "Subscribe" to the Software in order to keep using TurnSignal beyond the 30-Day trial period. You can license the entire TurnSignal package of 8 indicators (TurnSignal and The TurnSignal Indicators) for US$169 per month or at substantially discounted non-refundable rates for longer periods.

To register your subscription simply go to our:

         Subscribe to TurnSignal for NinjaTrader

         Subscribe to TurnSignal for eSignal

         Subscribe to TurnSignal for TradeStation

(If you have already downloaded our Software, our system will remind you when it is time to subscribe.)

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Q: Is There Technical Support Available at TurnSignal?

A: Yes. The TurnSignal.biz team is always here to answer your e-Mail questions about TurnSignal, The TurnSignal Indicators, and how to best use them. We want TurnSignal to help make you the best trader you can be.

Simply send us a contact form or on Skype, call TurnSignalJim for assistance.

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Still have questions? Ask the support team at TurnSignal.biz using our convenient CONTACT form.


*TurnSignal.biz waives their service fee for the 30-Day trial period. NinjaTrader is FREE to use until you decide to place live trades. Customers may be responsible for "exchange fees" depending on the markets traded. To see a NinjaTrader fee schedule see:  NinjaTrader Pricing
*eSignal and TurnSignal.biz waive their service fees for the 30-Day trial period. To be eligible you cannot have been an eSignal subscriber during the previous 12 months.  Customers may be responsible for "exchange fees" depending on the markets traded. To see an eSignal fee schedule see:  eSignal Pricing
TurnSignal.biz waives its service fees for the 30-Day trial period. TradeStation charges US$25.00 to access the TradeStation Platform. Customers may be responsible for "exchange fees" depending on the markets traded. To see a TradeStation fee schedule see:  TradeStation Pricing

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